Repair Desk

Welcome to Repair Desk by mobileenzo — your centralized platform for managing repairs, tracking jobs, and streamlining daily operations.
Whether you run a repair shop or handle multiple technicians, Repair Desk helps you organize everything in one place with powerful automation and real-time insights.

What Is Repair Desk?

Repair Desk is an integrated service from mobileenzo that connects your repair workflow, inventory management, and part ordering system.
It’s built to simplify how technicians and store owners manage their operations — from receiving a repair request to delivering the finished device.

Key Features

1. Centralized Repair Management

Keep every repair organized and traceable.

Create, assign, and track repair tickets
Add device details, issues, and photos
Update status in real time — “Received,” “In Progress,” “Completed,” or “Ready for Pickup”

2. Real-Time Part Ordering

Order mobile repair parts directly from mobileenzo within the Repair Desk platform.

View live stock availability
Order replacement parts instantly
Auto-link parts to repair tickets for accurate record-keeping

3. Billing & Invoicing

Simplify your shop’s billing process.

Generate invoices automatically for every repair
Accept multiple payment methods — card, cash, or PayPal
Send digital receipts to customers instantly

4. Customer Management

Keep customer information and repair history in one secure place.

View customer profiles and past repairs
Track warranty or return eligibility
Send automated SMS or email updates

5. Inventory Tracking

Never lose track of your parts again.

Manage stock levels across multiple branches
Receive low-stock alerts
Sync inventory with your mobileenzo account

Integrated with MyRepair App

Repair Desk works seamlessly with the MyRepair App, allowing technicians to:

Access repair tickets from mobile devices
Update job status on the go
Track shipments and manage returns without switching systems

Together, they form a complete repair ecosystem for your business.

Data Security

Your data is safe with mobileenzo.

Encrypted cloud storage
Secure account login and permissions
Regular backups to prevent data loss

Benefits for Repair Shops

Reduce paperwork and manual errors
Improve customer satisfaction with faster updates
Track performance and identify growth opportunities
Save time by automating routine tasks

Get Started with Repair Desk

Want to integrate Repair Desk into your business?
Contact our team to set up your account and training.

Email: sales@mobilenzo.com
Support Hours: Monday–Friday, 9 AM–6 PM (EST)

Coming Soon

Enhanced features like multi-store dashboards, technician analytics, and custom API integrations are in development — making Repair Desk even more powerful for modern repair businesses.